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MEMBER SERVICES: 1-800-840-2957 

OUTAGE REPORTING: CALL  1-800-840-2957; OR TEXT 'OUT' TO 1-855-644-1795

PAY BY CREDIT/DEBIT: 855-399-2688

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  • About Us
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    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Non-Discrimination Statement
  • Member Services
    • Co-op Connections Savings
    • Touchstone Energy Savings
    • Texas Co-op Power
    • Safety
      • Electrical Safety Checklist
      • Safety Quiz
      • Storm Center
      • Outage Reporting
  • New Service
    • 911 County Coordinator's Phone List
    • New Construction Application
    • New Construction Check List
    • New Construction
      • Permanent Residence
      • Mobile Homes
      • Temporary or Seasonal Structures
      • Non-Residential Permanent Structure
      • Underground Single Phase 200 or 320 AMP
      • 200 Amp Meter Loop Spec Sheet
      • 320 Amp Meter Pedestal
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    • Distributed Generation
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New Construction Process Check List

*911 Address is Required Before Starting New Construction Process*

  1. Submit membership application

    • Membership application
  2. Submit new construction application

    • New construction application
  3. Construction specs

    • Permanent residence
    • Mobile home
    • Temporary or seasonal structures
    • Non-Residential permanent service
    • Meter loop/roof jack spec sheet
  4. Provide document, page or volume number to land deed

  5. Schedule appointment with our staking team

    • Email info/ contact info
      • Call our dispatch office at (800)840-5100
    • Route of line is established, right of way easement is signed, and cost of construction is relayed
  6. Submit all paperwork with construction payment

    • Allow approximately 30 working days for completion
  7. Powerline is built!

    • Meter loops available for purchase
    • If Meter loop is purchased though the Co-op, it will be installed along with any/all construction.
    • Service is left hot with main disconnect OFF
  8. Temporary services

    • Contractor/builder is responsible for providing temporary service pole
    • Service will be left hot with main disconnect OFF
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Quick Links

  • Electric Cooperatives in Texas
  • NRECA
  • Texas Electric Cooperative
  • Texas Rural Electric Women's Association
  • State Energy Conservation Office
  • SECO - Schools

About Us

Heart of Texas Electric Cooperative Inc. was incorporated in 1937 to provide electricity to rural areas of Central Texas. The co-op has more than 17,000 members and over 23,000 meters served by nearly 4,000 miles of line. The service territory of the cooperative spans across the following counties: Bell, Bosque, Coryell, Falls, Hamilton, McLennan and Milam.

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©2023 Heart of Texas Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Contact Us
    • Board of Directors
    • Career Opportunities
    • Service Territory
    • Texas Cooperatives
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Non-Discrimination Statement
  • Member Services
    • Co-op Connections Savings
    • Touchstone Energy Savings
    • Texas Co-op Power
    • Safety
      • Electrical Safety Checklist
      • Safety Quiz
      • Storm Center
      • Outage Reporting
  • New Service
    • 911 County Coordinator's Phone List
    • New Construction Application
    • New Construction Check List
    • New Construction
      • Permanent Residence
      • Mobile Homes
      • Temporary or Seasonal Structures
      • Non-Residential Permanent Structure
      • Underground Single Phase 200 or 320 AMP
      • 200 Amp Meter Loop Spec Sheet
      • 320 Amp Meter Pedestal
  • Billing Options
    • Payment Assistance
    • Rates
    • Payment Locations
  • Forms
  • Programs
    • Distributed Generation
    • Capital Credits
    • Energy Tips
    • Operation Round Up
    • Rebates
    • Rural Friends ACRE
    • Teacher Mini-Grant
    • Youth Tour & Scholarships