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OUTAGE REPORTING, TEXT OR CALL:  1-800-840-2957

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Non-Discrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027,found online at https://www.ascr.usda.gov/filing-program-discrimination-complaint-usda-customer and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

 

(1)        mail: U.S. Department of Agriculture,

Office of the Assistant Secretary for Civil Rights,

1400 Independence Avenue, SW,

Washington, D.C. 20250-9410;

(2)        fax: (202) 690-7442; or

(3)        email: program.intake@usda.gov.

 

This institution is an equal opportunity provider and employer

De acuerdo con la Ley Federal de derechos civiles y las reglamentaciones y políticas de derechos civiles del Departamento de Agricultura de Estados Unidos (U.S. Department of Agreiculture, USDA), se prohíbe al USDA, sus agencias, oficinas y empleados, e instituciones que participan o administran los programas del USDA, descriminar por motivos de raza, color, origen nacional, religión, genero, identidad de genero ( incluidas las expresiones de genero), orientación sexual, discapacidad, edad, estado civil, estado familiar/parental, ingresos derivados de un programa de asistencia publica, creencias políticas, o reprimendas o represalias por actividades previas sobre derechos civiles, en cualquier programa o actividad llevados a cabo o finaciados por el USDA ( no todas las bases se aplican a todos los programas). Las fechas limite para la presentación de remedios y denuncias varian según el ptrgrama o el incidente.

Las personas con discapacidades que requieran medios alternativos de comunicación para obtener infromacion sobre el programa (por ej., Braille, letra grande, cinta de audio, lenguaje americano de senas, etc.) deberán comunicarse con la Agencia responsable o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comuicarse con el USDA a través del Servicio Federal de Transmisiones al ( 800) 877-8339. Asimismo, se puede disponer de infomacion del programa en otros idiomas además de ingles.

Para presentar una denuncia por discriminación en el programa, complete el formulario de denuncias por discriminación en el programa del USDA, AD-3027, que se encuentra en línea en https://www.ascr.usda.gov/filing-program-discrimination-complaint-usda-customer o en cualquier oficina del USDA o escriba una carta dirigida al USDA y incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncias, llame al (866) 632-9992. Envie su formulario completado o su carta al USDA por los siguientes medios:

 

(1) correo: Departamento de agricultura de Estados Unidos,

Oficina de la Subsecretaria para los derechos civiles,

1400 Independence Avenue, SW,

Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; o

(3) correo electrónico: program.intake@usda.gov.

 

El Departamento de Agricultura de Estados Unidos (USDA) es un proveedor, empleador y prestador que ofrece igualdad de oportunidades.

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About Us

Heart of Texas Electric Cooperative Inc. was incorporated in 1937 to provide electricity to rural areas of Central Texas. The co-op has over 16,500 members and over 22,000 meters served by over 3,800 miles of line. The service territory of the cooperative spans across the following counties: Bell, Bosque, Coryell, Falls, Hamilton, McLennan and Milam.

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©2021 Heart of Texas Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Contact Us
    • Board of Directors
    • Career Opportunities
    • Service Territory
    • Texas Cooperatives
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Products
    • Non-Discrimination Statement
  • Member Services
    • Co-op Connections Savings
    • Touchstone Energy Savings
    • Texas Coop Power
    • Safety
      • Electrical Safety Checklist
      • Safety Quiz
      • Storm Center
      • Outage Reporting
  • New Service
    • 911 County Coordinator's Phone List
    • Membership Application
    • New Construction Application
    • New Construction Check List
    • New Construction
      • Permanent Residence
      • Mobile Homes
      • Temporary or Seasonal Structures
      • Non-Residential Permanent Structure
      • Underground Single Phase 200 or 320 AMP
      • 200 Amp Meter Loop Spec Sheet
      • 320 Amp Meter Pedestal
  • Billing Options
    • Payment Assistance
    • Rates
    • Payment Locations
  • Forms
  • Programs
    • Capital Credits
    • Distributed Generation
    • Energy Tips
    • Operation Round Up
    • PLX Meters
    • Rebates
    • Rural Friends ACRE
    • Teacher Mini-Grant
    • Youth Tour & Scholarships