Member Billing Concerns
Last week freezing temperatures swept across Texas causing a record-breaking demand for electricity and driving the cost of power to the maximum price of $9,000 per MWH which equates to $9/kwh. The price remained at its maximum for nearly 4 days, this has never happened before.
This does not mean this is the price you will pay, however, this trending topic has many of our Members asking: How will this affect my bill?
We do not yet know the full financial impact of the winter storm. When we have a better understanding of the financial effects of this event, we will work with the HOTEC Board of Directors for necessary recommendations to reduce the impact of this emergency on our members.
Anyone without power during this time period had no electric use recorded during outage events.
HOTEC’s intention, if energy prices do go up, is to try to spread that out over multiple months.
Within the next few days HOTEC will have a more defined answer for future cost but wanted to assure our members the increase will not be as some reports are indicating.
In the aftermath of the winter storm HOTEC is still receiving a few reports of damaged infrastructure in some areas. If you observe downed or low hanging electric wires please remember to stay clear and report them as soon as possible.
The week of extreme cold temperatures did result in very high usage for many HOTEC members. While the base rate has not changed, high usage could result in higher bills but not in the amount many news agencies have publicized.
To report damaged line or if you are in need of assistance, we are here to help. Please contact HOTEC member services at 800-840-2957 to work out a payment plan or to help find bill payment assistance options in your area.