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MEMBER SERVICES: 1-800-840-2957 

OUTAGE REPORTING: CALL  1-800-840-2957; OR TEXT 'OUT' TO 1-855-644-1795

PAY BY CREDIT/DEBIT: 855-399-2688

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About Touchstone Energy Cooperatives

Touchstone Energy® Cooperatives is a national network of electric cooperatives that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.

Electric cooperatives were originally established to provide electricity to rural America. Now co-op territories have expanded into suburban and some urban areas of the country, which makes electric co-ops the largest electric utility network in the nation. Despite this growth, your local Touchstone Energy cooperative is owned and operated by the members it serves, giving everyone in your community a democratic voice in how the co-op is run.

Community-friendly values mixed with the cooperative business model are what make electric co-ops strong. As a not-for-profit entity, members know they can trust their electric co-op, because it was created to deliver on the promise of providing safe, reliable and affordable electricity to member-owners – not to generate money for shareholders.

What Makes Touchstone Energy Cooperatives Different

Touchstone Energy is the national brand identity for the extensive electric cooperative network. All members exemplify high standards of service because they uphold the four core values of integrity, accountability, innovation and commitment to community. Touchstone Energy co-ops simply put members first and always have a local, member-driven, community focused vision. 

Across the country, local Touchstone Energy co-ops work to improve members’ quality of life by taking a leadership role in community and economic development projects, forging strong partnerships with business members, as well as generously donating time, energy and resources to their local communities. The Touchstone Energy logo means the cooperative understands the power of human connections and is the power of a national network, working in your neighborhood.

Touchstone Energy Cooperatives are:

  • Part of the largest electric utility network in the nation

  • Total more than 700 local systems

  • Serve more than 30.5 million distribution cooperative member-owners

  • Serve nearly 40 generation and transmission cooperatives

 

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About Us

Heart of Texas Electric Cooperative Inc. was incorporated in 1937 to provide electricity to rural areas of Central Texas. The co-op has more than 17,000 members and over 23,000 meters served by nearly 4,000 miles of line. The service territory of the cooperative spans across the following counties: Bell, Bosque, Coryell, Falls, Hamilton, McLennan and Milam.

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©2023 Heart of Texas Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Contact Us
    • Board of Directors
    • Career Opportunities
    • Service Territory
    • Texas Cooperatives
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Non-Discrimination Statement
  • Member Services
    • Co-op Connections Savings
    • Touchstone Energy Savings
    • Texas Co-op Power
    • Safety
      • Electrical Safety Checklist
      • Safety Quiz
      • Storm Center
      • Outage Reporting
  • New Service
    • 911 County Coordinator's Phone List
    • New Construction Application
    • New Construction Check List
    • New Construction
      • Permanent Residence
      • Mobile Homes
      • Temporary or Seasonal Structures
      • Non-Residential Permanent Structure
      • Underground Single Phase 200 or 320 AMP
      • 200 Amp Meter Loop Spec Sheet
      • 320 Amp Meter Pedestal
  • Billing Options
    • Payment Assistance
    • Rates
    • Payment Locations
  • Forms
  • Programs
    • Distributed Generation
    • Capital Credits
    • Energy Tips
    • Operation Round Up
    • Rebates
    • Rural Friends ACRE
    • Teacher Mini-Grant
    • Youth Tour & Scholarships